Privacy Policy

This Privacy Policy explains how LaptopFan.co.za, operated by Laptop Mechanic, collects, uses, and protects your personal information when you visit our website or place an order with us.

Business: Laptop Mechanic
Location: Pretoria, Gauteng, South Africa
Email: sales@laptopfan.co.za
Phone / WhatsApp: 072 587 5829

1. Information We Collect

When you use our website, we may collect the following information:

Your name
Email address
Phone number
Billing and delivery address
Order and quotation details
Device, browser, IP address, and website usage information

2. How We Collect Information

We collect information when you:

Request a quote
Place an order
Contact us by email, phone, WhatsApp, or contact form
Browse our website

3. How We Use Your Information

We use your personal information to:

Process and fulfil orders or quotations
Communicate with you about your enquiry or order
Arrange shipping and delivery
Improve our website, products, and services
Detect and prevent fraud or misuse
Comply with legal and regulatory requirements

4. Cookies and Website Data

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and support analytics.

Cookies may collect technical information such as browser type, device type, pages visited, referring website, and time spent on the site.

5. Sharing of Information

We do not sell your personal information. We may share your information only where necessary to operate our business, including with:

Payment service providers
Courier and delivery partners
Website hosting or technical service providers
Analytics providers such as Google Analytics, where applicable
Authorities or regulators where required by law

6. Data Retention

We keep personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and comply with legal obligations.

7. Your Rights

Subject to applicable law, you may request access to the personal information we hold about you, or ask us to correct or delete it where appropriate.

8. Security

We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, disclosure, or alteration.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children

Our website is not intended for individuals under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version published on our website will apply.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Laptop Mechanic
Pretoria, Gauteng, South Africa
Email: sales@laptopfan.co.za
Phone / WhatsApp: 072 587 5829

This policy is applied in accordance with applicable consumer protection and privacy laws in South Africa.